Publications

17 peer-reviewed papers · 450+ citations · h-index 8. Full record on Google Scholar. Most of that earlier work is in information systems and digital transformation. That's the research training I'm now carrying into AI safety, and the safety work starts here.

AI safety

2026

Differences in Alignment Behavior between Single-Agent and Multi-Agent LLM Systems: Implications for Human–AI Teaming

HCI International (HCII) 2026 · Springer CCIS 3052, Ch. 39 · also on the Alignment Forum / LessWrong

Selected earlier work (information systems)

2024

Digital transformation in SMEs: A taxonomy of externally supported digital innovation projects

International Journal of Information Management, 74 · 38 citations
2022

Can't touch this? Conceptualizing the customer touchpoint in the context of omni-channel retailing

Journal of Retailing and Consumer Services, 65 · 92 citations
2020

Development of a digital transformation maturity model for IT companies

IEEE 22nd Conference on Business Informatics (CBI) · 126 citations
2019

Supporting digital transformation in SMEs: a procedure model involving publicly funded support units

Conference proceedings · 173 citations

Complete list on Google Scholar →

Publications

AI safety

Differences in Alignment Behavior between Single-Agent and Multi-Agent LLM Systems: Implications for Human–AI Teaming

Selected earlier work (information systems)

Digital transformation in SMEs: A taxonomy of externally supported digital innovation projects

Can't touch this? Conceptualizing the customer touchpoint in the context of omni-channel retailing

Development of a digital transformation maturity model for IT companies

Supporting digital transformation in SMEs: a procedure model involving publicly funded support units